Recomendation Report Research Paper Example | Topics and Well Written Essays - 1000 words

Recomendation Report - Research Paper Example Employee turnover is high, while customer satisfaction is low. Professional duties comprise answering customer questions about services and possible complications regarding the use or repair of products. The quality of services is low, as noted by the customer complaints about unprofessional conduct and low quality assistance to their requests. Employees lack proper training in inter-human communications, computer use, and are insecure and inexperienced. So far, all new employees obtain only three days of training prior to their activation, and this training is based on mentorship. The knowledge gained through mentorship is limited to observations only, as the older employee must, in the meantime, assist customers as well. Combined with the lack of proper training and no opportunity for career development, employees leave the company. As a result, organizational development and training programs at the call centre will be addressed in this report. Job analysis and design represent th e first step. The former’s purpose is to improve organizational performance and productivity (Cook, 2007, Sl.7). Job analysis determines â€Å"duties and skill requirements of a job, and the kind of person who should be hired for it† (Dessler, 2002, p.60). Three components need to be analyzed. First, evaluate the organizational structure in order to determine the organization wide division of work, interrelationship of different positions and how the examined position â€Å"fits in the overall organization† (Dessler, 2002, p.62). This is where objectives are identified and refined (Cook, 2007, Sl.31). Supervisors should define long and short term goals of their departments to increase employee awareness of the company’s success. The second part is analysis of activities performed in a particular job (Dessler, 2002, p.62). Supervisors are consulted to verify the job analysis information obtained (Dessler, 2002, p.62). The third part is training of employee s, which aims at enhancing organization efficiency and job satisfaction by the employees (Clark, 2007, Sl.30). This part educates employees as per their particular position, standards, as well as provides them with tools to execute their duties according to satisfactory standards. Job Training Techniques Training will be directed toward the skills customer service representatives need in order to satisfy their customers, and also feel satisfied with their own performance. Psychological, as well as technological aspects will be addressed, such as correspondence on the phone and basics of Microsoft Office, as well as how to coordinate with the supervisor, mentor (mentee) and tech support (Everest Continuing Education, 2011 – 2012). More specifically, human performance technology will be used (Manu, 2004, p.12). This model aims to increase productivity and compliance with company goals (Manu, 2004, p.12). Causes of performance gaps have been identified. Thus, based on the object ives of the company, training guides will be designed and implemented (Manu, 2004, p.13). Performance objectives of the company and specific jobs are reflected upon job description and specification. These aspects will be clarified and taught to new, as well as older personnel. The training program will include services, measurement, and feedback requirements to the supervisor and human resources (HR); old as well as new tools and equipment; new services; and

Mars Attacks! Review Essay Example for Free

Mars Attacks! Review Essay Review of Mars Attacks! Mars Attacks! is Tim Burton’s clever thought at a martian invasion on the United States of America. After their landing, they easily took advantage of the governments trust, understanding, and compassion. Human beings, especially Americans, show just how ignorant and unpredictable they can be. However, their stupidity paves the way to their survival with a little bit of a population remaining. Source Materials: The constant struggle between war and politics makes this movie a classic bumbling mess of emgo fighting over what they consider to be right. The 1950’s science fiction focuses on how these peoples egos were created in a time of growing personalities. Genre: Parody Science Fiction portrays humility at the expense of American’s under the superior mind of the martians. Ultimately giving the upper hand to the human race for a reason that could not even be fathomed by mankind. Star Personas: The film is shown through the eyes of powerful figures from Nevada to Washington D. C. Everyone has an opinion and the best idea with how to deal with the martian invasion. A poor kid from that gets no attention within his society turns out to be the hero of the film. Technology/CGI: Used strongly throughout the entire movie, because anything that had to do with the martians was created by CGI. It was used to give a feel of abstract science fiction and not just a battle for superior intelligence. Plot: Told from a variety of different viewpoints and the advantages and drawbacks that went along with them. Everything comes together in the end to make it a bittersweet happy ending for all of those still left alive.

A Cure for Asthma :: Health Research Term Papers

A Cure for Asthma While the reality of a cure for asthma is a long ways off, the idea keeps many asthmatics hopeful and healthy. A cure is far down the road, but possible and very real. Asthmatics should realize both of these statements are true and keep their feet planted firmly on the ground while dreaming of the possibilities. The media plays a large role in how people view the possibility of a cure. Sometimes, news articles portray the positive side of a cure, showing how new developments and advancements are bringing us closer and closer to a cure. Other times, news articles portray the negative side of a cure, stating how far off a cure is and showing how insignificant new developments are. This can be a problem to those who are easily influenced by what they read. A news story written completely from the positive view will give readers false hope, but a story written completely form the negative view will leave readers with a hopeless outlook for the future. A happy medium is needed her e, and to make that happen, asthmatics should keep each other positive (but not too positive), stay informed, and get involved. Asthma and the Media The Negative Approach â€Å"A new report, finds strong causal evidence linking common indoor substances to the development or worsening of asthma symptoms.† ~UniSci, Daily University Science News The quote above illustrates how the media can emphasize the negative aspects of the disease. Instead of being hopeful and upbeat, the article describes to the reader the â€Å"development or worsening of asthma symptoms.† Granted, the quote is not related to the possibility of a cure, but it could hinder the moral of asthmatics. Pointing out the current problems and setbacks negates the positive things said about the disease. Steps in the opposite direction on the road to a cure can be just as damaging if not more so than the fact that a cure is so far away. By depicting asthma in a negative way, the media help one extreme of the problem. If people have no hope for a cure, their outlook on life cannot be as good as it could be. All people should live their lives and be happy, but the media could hinder this with negative views. The Positive Approach â€Å"The development of new products and treatments will provide a real advantage to people who currently suffer from asthma and allergies.

The National Forest Management Act

Writing Assignment Resource Management Policy The National Forest Management Act (NFMA) of 1976 is a federal law that reorganized, expanded and amended the Forest and Rangeland Renewable Resources Planning Act of 1974, which called for the management of renewable resources on national forest lands. The National Forest Management Act requires the Secretary of Agriculture to assess forest lands, develop a management program based on multiple-use, sustained-yield principles, and implement a resource management plan for each unit of the National Forest System.It is the primary statute governing the administration of national forests. The NFMA had a particular focus in regulating when, where, and how much timber could be harvested and in requiring public involvement in preparing and revising the plans. In 1982 the NFMA published the Planning Regulations, a process that planned to integrate the many interests concerning the forests. There are ten major steps to this process.Identify issues , concerns, and opportunities (ICOs); Develop planning criteria; Collect data and information necessary to address ICOs; Analyze the management situation (AMS); Formulate a broad range of alternatives including a ‘no action, alternative; Estimate the effects of each alternative on the environment, the economy, and society; Evaluate alternatives by comparing how well each resolves the ICOs; Select a preferred alternative; Implement the plan by updating all uses of the forest into conformity of the forest plan; and monitor and evaluate the plan by comparing the actual biological effects of the plan to the projections.The NFMA has started many legal suits regarding the degree of involvement required by both the forest service and the public, but the most famous was the Ohio Forestry Association v. Sierra Club. The Sierra Club claimed that the logging practices allowed in the Wayne National Forest in Southeast Ohio were unlawful under NFMA because the Act requires ongoing input an d management from the Forest Service.The Court rejected the claims of the Sierra Club and stated the Forest Service is not an agency required to perform ongoing action or involvement in the forest plans. BIBLIOGRAPHY: * Pegg, J. r. â€Å"Bush Converts National Forest Management to Corporate Model. †Ã‚  Environment News Service. Web. 14 Nov. 2011. ;http://www. ens-newswire. com/ens/dec2004/2004-12-23-10. html;. * â€Å"National Forest Management Act of 1976. †Ã‚  Wikipedia, the Free Encyclopedia. Web. 14 Nov. 2011. ;http://en. wikipedia. org/wiki/National_Forest_Management_Act_of_1976;.

Embarrasing Moment

My most embarrassing moment I consider myself to be one who doesn't easily get embarrassed, but one of my most embarrassing moments happened this past summer. It all started when a few friends of mine decided that since it was incredibly hot out that summer day, that we should all go down to Tubbs hill for a swim. I’m not sure if you realize how busy downtown is during mid-summer season, but understand it’s almost always completely jammed full of people trying to fight off the blistering sun.So my friends and I hiked up the path to get a good spot to start jumping off the rocks and start swimming, but all the great spots were all full. We decided to just find a close spot and just deal with all the people in the area. Our day progressed as normally as you’d expect, and everyone was enjoying the water and how refreshing it was fighting off the heat of the day. Eventually everyone was starting to get bored jumping off the smaller rocks as well as just swimming arou nd, so my friends decided we should start jumping off the higher rocks. Eventually it came to my turn to jump and I went for it.As I dived into the water I didn’t realize at the time the sheer pressure on my swim shorts, but once I broke the surface of the water for air it struck me. I had lost my swim shorts on the dive, so I was sitting in the water completely nude in front of all my friends and random strangers that were watching. I franticly searched for my swim shorts, but to no avail, they were lost. Eventually a friend brought me a towel so I could get out of the water and return home. I would have to say that this was one of the most extremely embarrassing moments I’ve had so far in my lifetime.

Review on Red Dragon essays

Review on Red Dragon essays In the movie Red Dragon, Hannibal Lecter is once again playing the role of a serial killer villain trying to help the F.B.I solve murder investigations. Except, in the opening of this movie it shows Lecter living a normal civilian life watching a musical. I thought the beginning scene when Lecter focuses on one of the musicians and then later eats him, was brilliant. I dont think anyone expected that to be the opening of the movie. I expected him breaking of prison in this movie, but I never expected to see him living a normal life. I was also surprised when Will Graham was stabbed and Lecter was shot. I think the movie would have been more interesting if they showed Lecter getting away and living more of the civilian life. I was surprised that he was jailed so quickly. I thought Red Dragon was very similar to Silence of the Lambs the way the storyline focused on Lecter in prison with him helping the F.B.I, but also helping serial killer Francis Dolarhyde. Francis Dolarhyde, otherwise known as the Tooth Fairy in the movie was the serial killer that the F.B.I was trying to catch with Lecters help. I was expecting much more gory killing scenes in this movie. I was surprised that there were only a few of them. I personally thought that part of it was better than Silence of the Lambs because there wasnt as many killing scenes. The end of the movie was the best part when Will Graham and investigators think the Tooth Fairy was burned to death. Will went back to his life in Florida with his family thinking they are safe now. When his son runs in the house to get something and doesnt come back Will begins to worry. At that moment I thought it was Lecter that was going after Will and his family. I didnt think it was the Tooth Fairy. When it was all figured out I thought there was definitely going to be a gory k...

Using Accents on French Capitals

Using Accents on French Capitals You may have heard that capital letters are not supposed to be accented. This may be good advice, but, really, whether to use  accents  on French capital letters is entirely up to you. Most of the time they are not essential, and so most French speakers do not add them. In publishing, they have not been added either ever since Vogue magazine decided about 20 years ago that they were too small to be read in print and detracted from clarity and good design; much of the publishing world agreed and followed suit. That said, there are actually two instances when you should always use accents on capital letters: Avoid Embarrassing Misunderstandings or Mistakes Look at what happens when  an advertisement for  biscuits salà ©s (salted crackers) is written in all caps:  BISCUITS SALES, a LOL-worthy mistake that means dirty crackers. Yum!  Its so much clearer to write BISCUITS SALÉS, nest-ce pas? There are plenty of  examples of French homographs like the case above, words that are spelled alike (or almost alike) but mean different things, where failing to add an accent or accents could lead  to embarrassing results. Consider haler (to haul in) versus hà ¢ler (to tan); arrià ©rà © (backward) versus arrià ¨re (backlog); and interne (internal) versus internà © (an inmate in a mental hospital), to name a few. Proper Nouns: The Name of a Company or a Person. Its important to show respect to organizations and people by spelling their names correctly, as well as to make sure that the person who reads the name knows how it should be spelled. If you dont write the accent when the name is in all caps, your reader may not realize that there is an accent when that individual sits down later to write a letter to the person or organization in question. What the  Acadà ©mie Franà §aise Says Some people argue that it just makes more sense  to always use  accents on capital letters in French. And the august  Acadà ©mie franà §aise  agrees: On ne peut que dà ©plorer que lusage des accents sur les majuscules soit flottant. On observe dans les textes manuscrits une tendance certaine lomission des accents. En typographie, parfois, certains suppriment tous les accents sur les capitales sous prà ©texte de modernisme, en fait pour rà ©duire les frais de composition. Il convient cependant dobserver quen franà §ais, laccent a pleine valeur orthographique. Son absence ralentit la lecture, fait hà ©siter sur la prononciation, et peut mà ªme induire en erreur. Il en va de mà ªme pour le trà ©ma et la cà ©dille. On veille donc, en bonne typographie, utiliser systà ©matiquement les capitales accentuà ©es, y compris la prà ©position  ,  comme le font bien sà »r tous les dictionnaires, commencer par le  Dictionnaire de lAcadà ©mie franà §aise, ou les grammaires, comme  Le  Bon Usage  de Grevisse, mais aussi lImprimerie nationale, la Bibliothà ¨que de la Plà ©iade, etc. Quant aux textes manuscrits ou dactylographià ©s, il est à ©vident que leurs auteurs, dans un souci de clartà © et de correction, auraient tout intà ©rà ªt suivre à ©galement cette rà ¨gle.

Changing the Constitution Without the Amendment Process

Changing the Constitution Without the Amendment Process   Since its final ratification in 1788, the U.S. Constitution has been changed countless times by means other than the traditional and lengthy amendment process spelled out in Article V of the Constitution itself. In fact, there are five totally legal â€Å"other† ways the Constitution can be changed. Universally acclaimed for how much it accomplishes in so few words, the U.S. Constitution is also often criticized as being too brief- even â€Å"skeletal†- in nature. In fact, the Constitution’s framers knew the document could not and should not try to address every situation that the future might hold. Clearly, they wanted to ensure that the document allowed for flexibility in both its interpretation and future application. As a result, many changes have been made to the Constitution over the years without changing a word in it. The important process of changing the Constitution by means other than the formal amendment process has historically taken place and will continue to take place in five basic ways: Legislation enacted by CongressActions of the President of the United StatesDecisions of the federal courtsActivities of the political partiesThe application of custom Legislation The framers clearly intended that Congress- through the legislative process- add meat to the skeletal bones of the Constitution as required by the many unforeseen future events they knew were to come. While Article I, Section 8 of the Constitution grants Congress 27 specific powers under which it is authorized to pass laws, Congress has and will continue to exercise its â€Å"implied powers† granted to it by Article I, Section 8, Clause 18 of the Constitution to pass laws it considers â€Å"necessary and proper† to best serve the people. Consider, for example, how Congress has fleshed out the entire lower federal court system from the skeletal framework created by the Constitution. In Article III, Section 1, the Constitution provides only for â€Å"one Supreme Court and †¦ such inferior courts as the Congress may from time to time ordain or establish.† The â€Å"from time to time† began less than a year after ratification when Congress passed the Judiciary Act of 1789 establishing the structure and jurisdiction of the federal court system and creating the position of attorney general. All other federal courts, including courts of appeals and bankruptcy courts, have been created by subsequent acts of Congress. Similarly, the only top-level government offices created by Article II of the Constitution are the offices of the President and Vice President of the United States. All of the rest of the many other departments, agencies, and offices of the now-massive executive branch of government have been created by acts of Congress, rather than by amending the Constitution. Congress itself has expanded the Constitution in the ways it has used the â€Å"enumerated† powers granted to it in Article I, Section 8. For example, Article I, Section 8, Clause 3 grants Congress the power to regulate commerce between the states- â€Å"interstate commerce.† But what exactly is interstate commerce and what exactly does this clause give Congress the power to regulate? Over the years, Congress has passed hundreds of seemingly unrelated laws citing its power to regulate interstate commerce. For example, since 1927, Congress has virtually amended the Second Amendment by passing gun control laws based on its power to regulate interstate commerce. Presidential Actions Over the years, the actions of various presidents of the United States have essentially modified the Constitution. For example, while the Constitution specifically gives Congress the power to declare war, it also deems the president to be the â€Å"Commander in Chief† of all U.S. armed forces. Acting under that title, several presidents have sent American troops into combat without an official declaration of war enacted by Congress. While flexing the commander in chief title in this way is often controversial, presidents have used it to send U.S. troops into combat on hundreds of occasions. In such cases, Congress will sometimes pass declarations of war resolution as a show of support for the president’s action and the troops who have already been deployed to battle. Similarly, while Article II, Section 2 of the Constitution gives presidents the power- with a supermajority approval of the Senate- to negotiate and execute treaties with other countries, the treaty-making process is lengthy and the consent of the Senate always in doubt. As a result, presidents often unilaterally negotiate â€Å"executive agreements† with foreign governments accomplishing many of the same things accomplished by treaties. Under international law, executive agreements are just as legally binding on all of the nations involved. Decisions of the Federal Courts In deciding many cases that come before them, the federal courts, most notably the Supreme Court, are required to interpret and apply the Constitution. The purest example of this may be in the 1803 Supreme Court case of Marbury v. Madison. In this early landmark case, the Supreme Court first established the principle that the federal courts could declare an act of Congress null and void if it finds that law to be inconsistent with the Constitution. In his  historic majority opinion in Marbury v. Madison, Chief Justice John Marshall wrote, â€Å"†¦ it is emphatically the province and duty of the judicial department to say what the law is.† Ever since Marbury v. Madison, the Supreme Court has stood as the final decider of the constitutionality of laws passed by Congress. In fact, President Woodrow Wilson once called the Supreme Court a â€Å"constitutional convention in continuous session.† Political Parties Despite the fact that the Constitution makes no mention of political parties, they have clearly forced constitutional changes over the years. For example, neither the Constitution nor federal law provides for a method of nominating presidential candidates. The entire primary and convention process of nomination has been created and often amended by the leaders of the major political parties. While not required by or even suggested in the Constitution, both chambers of Congress are organized and conduct the legislative process based on party representation and majority power. In addition, presidents often fill high-level appointed government positions based on political party affiliation. The framers of the Constitution intended the electoral college system of actually electing the president and vice president to be little more than a procedural â€Å"rubber stamp† for certifying the results of each state’s popular vote in presidential elections. However, by creating state-specific rules for selecting their electoral college electors and dictating how they might vote, the political parties have at least modified the electoral college system over the years. Customs History is full of examples of how custom and tradition have expanded the Constitution. For example, the existence, form, and purpose of the vitally important president’s cabinet itself is a product of custom rather than the Constitution. On all eight occasions when a president has died in office, the vice president has followed the path of presidential succession to be sworn into the office. The most recent example happened in 1963  when Vice President Lyndon Johnson replaced the recently assassinated President John F. Kennedy. However, until the ratification of the 25th Amendment in 1967- four years later- the Constitution provided that only the duties, rather than the actual title as president, should be transferred to the vice president.

For Rich or For Poorer Essay Example | Topics and Well Written Essays - 250 words

For Rich or For Poorer - Essay Example They generate most of the manufactured goods and enjoy the highest standard of living to date. On the other and also the dark side, there are 100 underdeveloped poor states, home to over two billion people. When we see the differences between rich and poor, the differences are very obvious. The rich people have every basic necessities of life. They have good, healthy and enough food. Whether it is high education or health facilities rich have all access to it. You can say they can get what they want. The lower class they do not have much but they are happy at what they have (Cline Austin 2006). Where there are differences there is always similarities lie in the way. The first thing is whether rich or poor we are all human. We have the same needs, wants and desires. We have same outlook towards life. Both want to see this world with a positive attitude. Each class has their own view of the other. So the main difference is of ideology fostered in mind. Whatever the ideology in minds the world will not change. Because one thing is also fostered and fostered by nature that is humanity. This world is for human not for rich or poor. Forgetting this difference and considering humanity as only element of this world, one will see this world is just for humans. Not for rich or for

Romanesque, Regency, Revival, Early Christian, Baroque, Rococo, Essay - 1

Romanesque, Regency, Revival, Early Christian, Baroque, Rococo, 18thCentury Neoclassicism - Essay Example As with all forms of art and architecture, a desire to see and elaborate upon previous artistic expressions oftentimes encourages architects to engage in movements of revivalism. Within Western civilization, revivalism has been noted within almost each and every single architectural movement in recorded history. For instance, there has been revivalism of postclassical architecture, medieval architecture, Baroque architecture, and a litany of many other more modern forms of architecture. Due to the broad range of revival architecture that exists, this particular analysis will focus specifically on Renaissance revival; sometimes referred to as â€Å"neo-Renaissance†. This developed in and around the 19th century. However, the movement itself is somewhat hard to explain and/or understand due to fact that it oftentimes confuse Renaissance architecture with prior to how he and architecture. Although it many cases these two are one in the same, the fact of the matter is that a blend ing of true Renaissance architecture with prior exhibitions of time and architecture was evidenced throughout the period time. Similarly, with respect to the current exhibition of the neo-Renaissance revival, this author definitively points to the faà §ade of Vladimir. Early Christian architecture is something that is somewhat unique as compared to the other forms of architecture that have been discussed thus far. This is not due to the fact that early Christian architecture exhibits new more interesting interpretations of arts were architecture.

Economics cuurent macroeconomic situation Research Paper

Economics cuurent macroeconomic situation - Research Paper Example These figures are significantly showing progress but by no means indicate that things are turning out for the best (Avent, 2010). Unemployment and its direct correlation with inflation clearly show on these figures. This indicates that stimulus packages and the low interest rates provided by the government is showing its effects. Without these, businesses would not venture into accruing capital and entrenchment would ensue. More and more firms and departments are hiring temporary workers including census jobs which will show countercyclical effects. This suggests that confidence and optimism is slowly gaining momentum. It is a clear indication that more needs to be done before the country can truthfully say that it is out of the recession slump. Robert Reich (2010) suggests that only reason the economy is not in a double-dip recession is due to the boosts injected by the government. He further adds that 41,000 new jobs provided in May which mostly consisted of temporary Census workers is not enough. At the minimum, 100,000 new employments are needed every month to cope with the population growth. Apprehensions are now directed over what will happen once these are directly withdrawn from the economy. Policy makers play an integral role in ensuring the health of the economy doesn’t flat line. The applied easy money policy tools which are apparent in the contingency efforts of the government to stabilize the economy are already in place. It becomes indispensable at the current situation but â€Å"Effectively zero interest rates are creating distortions in capital markets. Monetary conditions need to be back to normal by the time economic slack disappears and inflationary pressures begin to reassert themselves† (Padoan, 2010). Government hand can only go so far before it reverts into prioritizing the need for other programs before money runs out and the Federal Reserve reverts to government

World Leaders Essay Example | Topics and Well Written Essays - 1500 words

World Leaders - Essay Example In this essay, Steve Jobs and Richard S Fuld will be compared for their leadership qualities and accomplishments. Learning from this study will be applied to understand own leadership qualities and key qualities that could help in becoming a better leader will be identified. Conclusions will be drawn based on learning obtained from this entire study. It is first important to understand the background of Steve Jobs and Richard S Fuld. Firstly, Steve Jobs was the co-founder of Apple Inc, the world’s most admired company. He co-founded Apple in 1976, and has ever since been innovating and revolutionising the PC technology. His contributions to this revolution came in the form of ground-breaking personal computers. Jobs’ association with Apple was initially very challenging as Jobs was very clear about how to run his business, which others did not seem to be convinced. In spite of immense growth and success, Jobs continued to face differences with his colleagues due to whic h he had to depart from Apple Inc. He later started another company, Next, which also did excellent business for almost 10 years; during this tenure, Jobs was able to successfully create another computer platform development company and created numerous computer-animated feature films that became very famous. During this time, Apple had realized its loss and asked Jobs to join back as its CEO. Jobs again created history with this return to Apple through his innovation in the form of ipod, iTunes, iMovies, Apple TV, ipad, and iphone (Lussier & Achua, 2009). Secondly, Richard S Fuld is the ex-CEO of Lehman Brothers that filed for bankruptcy during 2008 recession. Fuld is known for his competitive spirit and his traditional style of leadership. After the collapse of Lehman Brothers was announced, Fuld is known to have escaped from the press and did not want to answer their questions, which many found it unethical; he also did not accept that he had done anything wrong (Koch, 2008). His failure is also mainly due to his high risk-taking actions and risky business decisions; his arrogance and overconfidence can also be blamed. It will be interesting to study the leadership styles of these leaders. Both leaders exhibit certain leadership characteristics such as energy, intelligence, knowledge, decision-making, confidence, enthusiasm, independence and desire to lead (Daft, 2008). However, qualities such as honesty and integrity probably lacked in Fuld’s leadership based on the outcomes seen post Lehman Brother’s collapse. Some common leadership traits can be identified in Jobs and Fuld’s leadership such as, risk-taking behaviors, aggression and confidence, passion, and competitive spirit. However, Jobs also had other traits such as passion, creativity, empathy, and vision. On the other hand, Fuld is less courageous, more authoritative and demanding. According to theory, these traits are that of an autocratic leader (Daft, 2008). Steve Jobs also s howed some traits of democratic leadership, such as encouraging others, participation, and dependence on subordinates’ knowledge and abilities. Jobs continuously encouraged his team members to create something new and he was immediately drawn to something different that his team made in terms of technology or products. However, he always looked for perfection and high quality. It was very difficult for the team to match up with Jobs’ expectations. In spite of these findings, Jobs’ leadership can be said to be autocratic and not democratic. Daft (2008) explains that team members tend to

Brown v. Board of Education of Topeka Case Study

Brown v. Board of Education of Topeka - Case Study Example They went to court based on the principle in the Fourteenth Amendment that offered equal protection to all American citizens (Patterson, 2002). In many prior instances, the court denied relief on the ground of the Plessy v. Ferguson ruling. The case of Plessy v. Ferguson resulted in a ruling that offered for separation of whites and blacks in the public sphere while offering equal facilities and opportunities to all. In Brown v. Topeka, the plaintiffs argued against the principle of segregated and equal protection. They argued that the segregation of schools could never allow for any equality and reduced the protection due to one group of people. The legal issues in the case of Brown v. Board of Education were with regard to the rights of all people as provided for all people under the 14th Amendment. Another legal issue under the determination of the court was whether the principles of Plessy v. Ferguson are applicable to Brown v. Board of Education. The Fourteenth Amendment asserts that all persons are under the equal protection of the law (Sitkoff, 2008). This amendment effectively entails that, all persons in the United States regardless of color, race or creed, deserve equality of protection and privilege in all aspects of American public life. The intention of the ruling in Plessy v. Ferguson was to legalize segregation in public transport. The issue of equality arises in that; provision of equality may be possible in public transport. In the realm of education, it would be hard to maintain equality since it is inevitable that skewed funding would occur against some of the segregated schools. Another aspect of the US Co nstitution is that it provided freedom of choice to any person to make use of any public facilities and institutions of their choice. The application of the rule in Plessy v.  Ferguson was erroneous in that it restricts access to any American to public facilities based on skin color (Miller, 2004).

World Leaders Essay Example | Topics and Well Written Essays - 1500 words

World Leaders - Essay Example In this essay, Steve Jobs and Richard S Fuld will be compared for their leadership qualities and accomplishments. Learning from this study will be applied to understand own leadership qualities and key qualities that could help in becoming a better leader will be identified. Conclusions will be drawn based on learning obtained from this entire study. It is first important to understand the background of Steve Jobs and Richard S Fuld. Firstly, Steve Jobs was the co-founder of Apple Inc, the world’s most admired company. He co-founded Apple in 1976, and has ever since been innovating and revolutionising the PC technology. His contributions to this revolution came in the form of ground-breaking personal computers. Jobs’ association with Apple was initially very challenging as Jobs was very clear about how to run his business, which others did not seem to be convinced. In spite of immense growth and success, Jobs continued to face differences with his colleagues due to whic h he had to depart from Apple Inc. He later started another company, Next, which also did excellent business for almost 10 years; during this tenure, Jobs was able to successfully create another computer platform development company and created numerous computer-animated feature films that became very famous. During this time, Apple had realized its loss and asked Jobs to join back as its CEO. Jobs again created history with this return to Apple through his innovation in the form of ipod, iTunes, iMovies, Apple TV, ipad, and iphone (Lussier & Achua, 2009). Secondly, Richard S Fuld is the ex-CEO of Lehman Brothers that filed for bankruptcy during 2008 recession. Fuld is known for his competitive spirit and his traditional style of leadership. After the collapse of Lehman Brothers was announced, Fuld is known to have escaped from the press and did not want to answer their questions, which many found it unethical; he also did not accept that he had done anything wrong (Koch, 2008). His failure is also mainly due to his high risk-taking actions and risky business decisions; his arrogance and overconfidence can also be blamed. It will be interesting to study the leadership styles of these leaders. Both leaders exhibit certain leadership characteristics such as energy, intelligence, knowledge, decision-making, confidence, enthusiasm, independence and desire to lead (Daft, 2008). However, qualities such as honesty and integrity probably lacked in Fuld’s leadership based on the outcomes seen post Lehman Brother’s collapse. Some common leadership traits can be identified in Jobs and Fuld’s leadership such as, risk-taking behaviors, aggression and confidence, passion, and competitive spirit. However, Jobs also had other traits such as passion, creativity, empathy, and vision. On the other hand, Fuld is less courageous, more authoritative and demanding. According to theory, these traits are that of an autocratic leader (Daft, 2008). Steve Jobs also s howed some traits of democratic leadership, such as encouraging others, participation, and dependence on subordinates’ knowledge and abilities. Jobs continuously encouraged his team members to create something new and he was immediately drawn to something different that his team made in terms of technology or products. However, he always looked for perfection and high quality. It was very difficult for the team to match up with Jobs’ expectations. In spite of these findings, Jobs’ leadership can be said to be autocratic and not democratic. Daft (2008) explains that team members tend to

Self-Presentation and Gender on Social Networking Sites Research Paper

Self-Presentation and Gender on Social Networking Sites - Research Paper Example These sites allow the users’ to create a profile that reflects their identity. A study by Magnuson and Dundes (2008) about the MySpace Profiles for 51 females and 49 males revealed that women had a better self presentation profiles on MySpace than men. Also they were more active that the males. The studies also revealed that although females dominate the social network sites, they have to depend on others for their sense of self as they do traditionally depend on the male in their families. A similar study by Manago et.al. (2008) revealed that social networking sites were a means to explore one’s own identity, engage into social comparison and express idealised aspects of selves they had dreamt to be. This paper tries to identify the ways in which males and females present themselves online in the social networking environment. The paper also intends to check if culture influences self presentation of genders in social networking. Keywords: Social Networking Sites, Gend er Difference, Self-Presentation Self-Presentation and Gender on Social Networking Sites Self-presentation is a very important aspect of today’s globalised world. According to Leary (1996) â€Å"Self-presentation is kind of impression management, which is the management of other’s impressions of a social unit such as people or organisation† (p. 17). ... Thus this subject has also attracted researchers to the study the gender differences in self-presentation on these sites. A study by Kornblum (2006) revealed the exploded popularity of these SNSs with users numbering to hundreds of millions in the recent years. However self-presentation on SNSs differs from face-to-face self-presentation. Self-presentation on SNSs differs because one can â€Å"inspect, edit and revise† one’s self presentation before it is available to others (Walther, Slovacek & Tidwell, 2001, p.110). These sites proclaim to help people get connected and share with the people in their lives. Thus SNSs create a real-life social network for people online. Although the SNSs are a replica of a real-life social network but the environment provided by the SNSs differs greatly from real life (cited in Hinduja and Patchin, 2008, p. 127). The studies have revealed that several people have 1000 other people on their friend list which is nearly impossible in the r eal life. These SNSs provide people with unique opportunities to stay connected to more people than they might otherwise have and to be able to know in their real lives. Also people can construct any kind of image about themselves that they would like to portrait to the people on their friend list. The self-presentation on these SNSs allows the users to construct an audience as they can add or remove friends from their social network in just seconds, with no more efforts but just a click on the mouse. Past research suggests that these SNSs are most popular among adolescents as it allows them to experiment with their identity. Research also suggests that adolescent girls use SNSs more than the adolescent boys as it

HIPAA’s Pros and Cons Essay Example for Free

HIPAA’s Pros and Cons Essay HIPAA or what is known as the â€Å"Health Insurance Portability and Accountability Act of 1996† has its pros and cons (United.., 2007).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Pros include the following:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   HIPAA guarantees dependability and promptness of â€Å"electronic patient health, administrative, and financial data† (HIPAA, 2006).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   HIPAA implements rules, policies, and standards that maintain the confidentiality and soundness/constancy of â€Å"individually identifiable health information covering the past, present, as well as, the future† (HIPAA, 2006). For instance, in case where an established institution needs an individual’s record, this individual is ensured that his or her personal information is safe with that institution (HIPAA, 2006).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Cons, on the other hand, include the following:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   HIPAA negatively affects the access of clients to their medical records (United.., 2007). This is because information may be â€Å"pending† to those who have the right to get hold of it because of the penalties enforced (United.., 2007). This is also because of the fact several health care providers are unsure when it comes to the legalities of the Act (United.., 2007).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   HIPAA also does not have a positive impact or effect on health research (United.., 2007). This is because of the fact that HIPAA limits or controls the researchers’ conscientiousness to carry out â€Å"retrospective, chart-based research† (United.., 2007). In addition to that, HIPAA restricts researchers to â€Å"prospectively assess patients by getting in touch with them for the purpose of follow-up† (United.., 2007). Not to mention of course that, in terms of, â€Å"informed consent† forms, wide-ranging and far-reaching detail on how confidentiality is safeguarded is necessitated making it more complicated for subjects to grasp before they could sign in, which usually ends in not signing at all because they do not know what they will be signing on (United.., 2007). References       United States Department of Health and Human Services. (2007). HIPAA. Retrieved December 5, 2007 from   http://www.hhs.gov/ocr/hipaa/ HIPAA. (2006). Unsure How to Handle HIPAA? Retrieved December 5, 2007 from   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   http://www.hipaa.org/

Personal Leadership and Career: Becoming a Total Leader

Personal Leadership and Career: Becoming a Total Leader Some people are born leaders and some people become leaders by learning to lead. Learning to lead helps you to understand leadership, develop leadership ability and grow as a leader (Adair J, 1988.). This report describes my personal and professional leadership development. First section focuses on critical review of the article to become a Total Leader. Second section reflects on my 360-degree feedback and third section summarises what experiments I undertook to develop my understanding of leadership and career related competencies during October 09 to March 10. 1. LITERATURE REVIEW Be a Better Leader, Have a Richer Life Article by Stewart D. Friedman Stewart Friedman is a professor of management at the University of Pennsylvanias Wharton School of Business. He runs a programme called Total Leadership at the Wharton Business School, at companies and workshops around the word. Essence of Be a Better Leader, Have a Richer Life article revolves around his idea of Total Leadership. It is all about being a good leader by developing the power to understand and manage yourself better. Friedman emphasises that integrating work, home, community and self, will make you a whole person and a better leader. The article begins by presenting a case behind the total leadership concept. The author states that his research and experience over the past two decades has found that many executives feel unfulfilled because they are focusing more on work aspect and less on other aspects of their lives. Friedman emphasises that it is possible to achieve excellent performance in all four domains of life work, home, community and self, and refuses to believe that we need to trade off one domain of life for the betterment of other, which is the main idea behind his Total Leadership programme. The article then starts building upon how people can improve their performance in multiple domains of their lives through simple but thought-provoking experiments. Friedman then tries to convince the readers by presenting the strong evidence of his study of more than 300 business professionals over the period of four months. His evidence shows that, the total leadership approach has increased the satisfaction of professionals in their work lives, home lives and in their community lives. In addition, the most significant satisfaction for the professionals comes in the area of themselves their physical and emotional health and their intellectual and spiritual growth. The author explains that authenticity, integrity and creativity are the three main attributes of the Total Leadership process. The process starts by indentifying our own core values, vision and important people in our life. Once we have a complete picture of what we want to achieve in our life, we begin to see new ways of achieving our goals. Friedman asks professionals to think about various possibilities/combination of various components through nine types of Total Leadership experiments. He encourages readers to design and test experiments that will create meaningful and sustainable change that benefits themselves and important people around them. He urges the reader to take the notion of innovation through experimentation beyond the work role to other aspects of their life. He encourages leader to start small experiments and emphasises that small steps lead to a big win. Friedman also gives examples of measuring progress of various experiments. He points out importance of setting practical ways to measure outcomes. The experiments and follow-up reflections help readers learn to focus more on the things that matter to them and the people around them. He concludes that total leadership approach helps people to generate more support and feel more connected to the important people in their life. It helps people to become more resilient in response to the impulse of our turbulent world. It gives readers a blueprint of how to be real, be whole, and be innovative as a leader in all four parts of their life. As per Venables J. and my personal experience, in the UK, working late is a sign of dedication to the job and normal corporate culture. I have also seen my father worked extremely hard throughout his life to achieve his goals. Therefore, I was particularly drawn to this article and the subject of being successful leader while maintaining your personal life. The article takes a positive approach towards becoming a successful leader. The authors central concept is about identifying our inner values and using those values to improve our leadership in four areas. Authors key remark is, to be a leader one must be whole and balance in all aspects of life work, home, community and self. The concept of whole person as good leader in this article is similar to the view of Bartolome F. add Evans P. in the Harvard business review book Executive success, that executives who are able to maintain balance in their private and professional life are able to do things better than the other executives, but different to the point of view of John Adairs situational leadership. This article gives importance to the key stakeholders in work as well as all aspects of leaders life. This is very different to the view of article Leadership Lessons from India (Cappelli, P., et al., 2010), where the article mentions working with employees and focusing on their issues within the company and giving them importance rather than giving importance to the company shareholders only. The articles main strength is that it is very easy to follow and understand. It is a structured approach to produce measurable changes in our life. It takes readers through, various simple experiments and practical examples on how to be a successful leader in all domains of life. The examples and experiment suggested by the article are so simple that anyone can try them without being a subject expert. This article emphasis on developing leadership qualities based on authors holistic perspective. The only criticism I have about this article is in its approach. It provides broad sets of simple experiments to create a positive change around you. But in reality, situations are more complex. The article does not take account of any organisational factors. If it is that simple and easy to develop skills as suggested by the author, then everyone will be a good leader. Authors arguments have great deal to do with our understanding of leadership and careers because self concept is essential in understanding the leadership. As per one of the greatest leaders, Mahatma Gandhi Be the change that you want to see in the world. In other words, if you want to see change, you start with yourself. If you cannot do it, then how can you expect others to want the change? To lead others we must learn to lead ourselves and leadership starts from within. Power to see yourself brings with it a new depth of motivation and a sharper sense of direction. This article is really helpful for those who are trying to learn about becoming a better leader and interested in initiating a self-dialogue about professional and personal values. It shows simple experiments about how to be a great leader not just at workplace but also at home, in the community and above all being yourself and become a whole human. Total Leadership is a sensible and practical approach about finding out what makes you a great leader. I favour authors notation that an effective human being is a better leader. Inspired by this, I designed an experiment of doing yoga every morning with my wife to improve home and self aspects of my life. The results of the experiment were great and I noticed that I was feeling more energetic and happier in personal life, but I have not seen any changes in my leadership style at work and in community. As a result of this, I am encouraged to design some more experiments to improve my performance in work and community domains. There are no rules for leadership, but there are certain skills that every good leader should have. It is important to see different authors approach to develop your leadership skills and this article definitely gives different perspective to it. 2. CRITICAL REFLECTION ON MY 360-DEGREE FEEDBACK 2.1 Competing Value Framework From my Competing Value Framework feedback in October 2009 I learnt that, out of 12 managerial and leadership competences my scored average on 5 competences, good on 2 competences and very good 5 competences as shown in Appendix iii. I learnt that I need to develop my following leadership/managerial skills: Emphasizing speed, Initiating significant change at my work place Controlling my projects well Inspiring people and Clarifying policies I started focusing my efforts to develop my leadership skills in the areas mentioned above and by January 2010, I could see that perception of my leadership quality was improved as a result of my efforts. I always encourage my colleagues to develop their career by supporting them in their daily activities. I learnt that not all people share my view of working in a team, improves performance. I felt that some people in the team would like to work on their own, as they had their own views and ideas. I was willing to leave them in peace as far as they are doing the right thing for them and for the company. Therefore I decided to take a step back and not to interfere, but always checked the quality of work they produced. Over the past few months I have trained myself hard to work faster through various technical trainings. And I can now produce good quality work with greater speed than I was expecting before four months. I still think that there is no alternative to hard work. All this views are reflected in my 2010 feedback. I am now making sure that everyone who is involved with the task is fully aware of formal guidelines and what they are doing and have a clear understanding of company procedures and policies. I now do regular team meetings and try to keep close eye on how the project is going and keep them under control. I have also suggested new ways of doing traditional things by introducing latest software which will enhance employees performance and will also benefit the project by faster outcomes and achieving the deadline more promptly. I also attend client meetings with my seniors and try to understand what they expect from us at the end of the project and what we need to do emphasis more on to win the future projects. I have made some small changes in my team and group which will enhance the performance and quality of the outcome. According to my Competing Values Framework Feedback report in Appendix iii, my peers and colleagues also have similar views about myself in areas of Control, Performance and Creativity. Their views differ from my views to some extent in the category of Collaborativenes. They think I am not encouraging people to have work- life balance, but expect from everyone to work hard to create quality work. They feel that I am not making sure that everyone has a career development plan and not handling their career issues. I was really surprised that my leaders thought of me as a less collaborative person. Because I have always given importance to the work-life balance and have tried to understand other peoples need. From my competing values framework, I learnt that my peers think of me as a less collaborative person then I perceive myself to be. Therefore, I should try to make more efforts to improve my skills towards developing other people, encouraging them in active participation and acknowledging their needs. 2.2 Cultural Intelligence As we enter the twenty-first century, we live and work in a social and organisational world that is increasingly diverse and offers more opportunities for interaction among people who do not share a common history or culture. (Caproni P., 2005). Cultural Intelligence is persons ability to function efficiently in situations characterised by cultural diversity (Earley Ang, 2003). Culture often relates to peoples perspective on their values, beliefs, stories or rituals. Cultural differences can influence peoples preferences, expectations and behaviours at work. In modern organisations, the ability to function effectively in multi-cultural situations is important attribute for employees and managers. Corporate culture rests in distinctive capacities and incapacities that are built in to the attitudes and approaches of organisational members. (Morgan G., 1997) Cultural Intelligence provides insights about how to interact with others in multi-cultural society and organisations, engage in cross-cultural interactions appropriately, and perform effectively in culturally diverse work groups. From my 360-degree feedback report, I learnt that my perception of ability to act across different cultures has changed between October 2009 and January 2010 as shown in Appendix iii. This change reflects that my recent experiences differ from my expectations. When compared with how others perceive my cultural intelligence, it is higher than what I perceive. I learnt that people see me as a person with good cultural diversity skill. It reflects my good understanding of cross culture knowledge. I need to be aware of how my behaviour affects others. I need to pay attention to the social context in which I am working. I need to continue to think in broad way and integrate diverse information and see uncertainty as an opportunity to develop my cultural intelligence. 2.3 Qualitative Feedback Qualitative feedback from my peers shows that I am open minded, friendly, hardworking and committed person. I realise that I must take advantage of these attributes to develop good relationship with my colleagues and interact with them more frequently. My peers suggest that I should become more pro-active and articulate my ideas rather than keeping them to myself. They also suggested that I should develop smart ways to work faster and effectively while producing quality work. What surprised me most was that my peers noticed that I sometime think that my superiors are infallible. I believe that, this is partly due to my cultural beliefs. I need to ask questions to my superiors about their assumptions to change their perception. 3. REFLECTION ON PROFESSIONAL DEVELOPMENT AGENDAS Between October 2009 and March 2010 I have focused on developing three leadership qualities based on MBTI /ICCS assessment, class room notes, my past job performance, my current and future career requirements. These qualities are: Effective Communication Trust Building Networking The table below reflects on my leadership self-development process. It reflects on my commitment of developing right attitudes to become a good leader. It describes what I did to develop the above mentioned skills. It also mentions the results of my experiments and how these qualities will be useful to me in future. Table 1 Developing Leadership skills (Adapted from Kolbs Learning Cycle) Developing Effective Communication Skills Activities: Communicating Effectively workshop 09/02/2010 Power and Influence workshop 10/02/2010 Managing Conflict workshop 11/02/2010 Coaching and Developing Others workshop 11/02/2010 Reading related books and articles (Oct09 Mar10) Reflective Observation: I am very confident, comfortable and clear in communicating my message across to my family and friends and I generally adopt communication style which suits peoples culture. Although, I have observed that I am not an effective communicator in the public and at workplace due to fear of: Cultural differences Lack of self confidence and Lack of trust Sometime while taking criticism I become defensive rather than being more open to accept it. So, I need learn to respond to criticism with empathy. Concept and Generalisation: To be a good leader communication is the utmost important aspect. Thinking about great leaders in modern times: Mahatma Gandhi, Churchill, Hitler and Martin Luther King, its clear that they were powerful leaders because they had ability to communicate their vision and inspire people to follow them in achieving their goals. Communication is a two-way process. Knowing how to listen is just as important as being able to communicate (Venables J., 2002). Application/Experiments: Apply active listening method to improve communication skills. Try to give full attention to the speaker and listen with empathy. Try to be more confident and maintain eye contact during conversations. Try to see my facial expressions and observed what others will perceive from it and learn how I can improve. Try to be more open and friendly with colleagues to over-come my fear of cultural differences and lack of trust. Try communication skills experiments in my organisation, group meetings, client meetings and presentations. Outcome: As a result of above experiments, my self-confidence has grown and I have overcome some of my fears of speaking with colleagues. I have received good response from my colleagues and team mates regarding my presentation style. This skill will be helpful to me in communicating effectively with my clients and coaching and developing my team. Developing Trust Building Skills Activities: Reading related books, journals and research papers (Oct09 Mar10) Believe in Myself (Oct09 Mar10) Be Truthful, Reliable and Fair (Oct09 Mar10) Set Boundaries (Oct09 Mar10) Reflective Observation: I feel I am Open-minded, trustworthy and reliable person. I am highly regarded and trusted in my friend circle and been asked for advice regularly. But I feel I am not always involved in the decision making process in my organisation and family. I am not sure if this is for a good reason or a sign of mistrust. And therefore, I feel that I need to develop ability to earn trust of my fellow colleagues, clients and family members, to build good relationship and to develop positive emotions and atmosphere around me. I also feel that workers in the organisations should not be judged against quantitative goals such as profit, cost and other numerical scale, which are to be ineffective as motivational tools against qualitative values of trust, responsibility and innovation. Concept and Generalisation: If you trust yourself, you know you made the right choice. And thats a strong foundation on which to build trust. Trust is critical to managerial effectiveness and building client relationship. Great relationships and organisations are made and broken on trust. Trust helps clients deal with market uncertainties and risk, ultimately resulting in increased satisfaction and loyalty in the client relationship. Breach of trust can lead to breaking of relationship and confidence. According to Robert Bruce Shaw, author of Trust in balance The importance of trust becomes clear when we try to imagine a world without it. Application/Experiments: Always try to be truthful. Set realistic deadlines and make every effort to achieve them Delegate work to juniors and help them with their problems Attend client meetings Outcome: I have been truthful and learnt to say no to unrealistic deadlines. Being truthful does not always work in my favour. I have mange to develop good relationship with my juniors and earned their trust. I understand importance of client needs from business perspective. This skill will be very helpful to maintain trust of colleagues, clients and family members for the years to come. Developing Networking Skills Activities: Reading related books, journals and research papers (Oct09 Mar10) Develop good working relationships with colleagues (Oct09 Mar10) Make new friends and attend social events (Oct09 Mar10) Develop friends community on social networking website (Oct09 Mar10) Reflective Observation of my Networks: I have come here from India and my network here is limited to my family, university friends and work colleagues. In addition, I am very introvert person (also indicted by my MBTI assessment) when it comes to making new friends. When I meet the quality kind of people who share my interests, I have been friends ever since with them. I feel strongly that friends are forever. I feel society tends to value extroverts more highly than introverts and I sometimes feel sensitive to social rejection. I sometimes fear that other people might not understand and hurt my feelings. I desire to improve my networking skills. I fell that I need to stay open to new ideas. I need to develop relationships with clients, my senior colleagues, old school friends and sport friends. Concept and Generalisation: Networking is a deliberate, systematic process of building and maintaining relationships based on mutual benefits. The quality of relationships with your subordinates, bosses and peers significantly influences your task effectiveness, careers development and personal well- being. (Caproni P., 2005) Businesses thrive on relationships. The more people you meet, the better the chances will be to find good, new, personal and professional opportunities. Networking is helpful in sharing knowledge, experience, opinions and differences which helps to develop a broader worldwide view. Application/Experiments (inspired from Kerr C., 1999): Business networking: I have joined Business Networking website BNET. Attended Institution of Civil Engineers evening meetings. I invited my work colleagues for a dinner at my home. I invited my previous boss at my place for a long weekend. I have joined my organisations cricket and badminton club. Personal Networking: I have joined health club with my friend and a neighbour. I have joined School friends group on Facebook. Call friends and family frequently. Attended my little sisters engagement party in India. Outcome: At first no one joined my school friends community and had a disappointing start to my experiments. I tried finding the contact numbers of my old friends and after a few quick calls to old friends the community has grown to 15 members, but a few are still not convinced. I have also managed to develop good relationship with my colleagues and I feel more open to express my views and accept different opinions of other colleagues. I am able to engage in discussions. Initially, I found social events boring and exhausting but now I am starting to enjoy it. I have experienced that networking requires a lot of time, perseverance and efforts. Therefore, I need to focus on important relationships and not waste valuable time to convincing people who lack enthusiasm and similar interests. Networking is more effective when people share similar interests. Through these experiments I have made new friends. I have become happier, more open to new ideas, possibilities, aware of differences in opinion and less worried out rejection. All in theses networking experiments has boosted my confidence to make friends develop relationship with important people. I am thinking of starting to arrange a social events club for my organisation. I need concentrate my efforts more to develop a network of clients. I am also thinking of taking part in a charitable activity over the next year. Networking skills will help me to develop and progress my personal and professional life in years to come.

Eulogy for Daughter :: Eulogies Eulogy

Eulogy for Daughter I would like to thank you all for coming to Arlyn's funeral. I am truly touched that you care enough to show your support for us and your respect for Arlyn this way. During the past few days, many of our friends and family have come to our home to show their love for us and for Arlyn. I have been especially moved by the fact so many of her teachers and principals have shown up and cried with us. I am also touched by the love her young friends had for her. Our memories of this sad time in our lives will therefore not all be bad. But now, I would like to talk with you a little about my daughter, Arlyn Maria Johnson, who was born on Wednesday January 12, 1980 at Archbold Memorial Hospital in Thomasville, the most beautiful little girl I had ever seen. On Wednesday, August 7th, Arlyn ate lunch at home, acting normally. I noticed she didn't eat a lot, but it was no big deal. Afterwards, she showed us a dress she had bought, presumably to wear in Misty Smith's wedding. Then, Arlyn said she wanted to go visit friends and left the house. A few minutes later, 3 miles from our home, Arlyn held a rifle to her head and pulled the trigger. She left no note. How does a child who seemed to have everything going for her end up this way? Arlyn had a family that loved her infinitely. She was beautiful and intelligent; her sense of humor was remarkable. Arlyn was kind, a friend to anyone who would let her into his or her life. She had a part-time job as a waitress at Quincy's, which she enjoyed. Arlyn had accepted admission to Tulane University in New Orleans and the week before she died, she shared her schedule of fall courses with me enthusiastically. I reviewed these facts over and over in my mind, trying to discover why she would not see how lucky she was, but I could not find an answer. From the time she was a little girl, Arlyn has brought joy and laughter into the lives of others. When she was little, she sucked her thumb. She was nurturing; she carried her teddy bear with her everywhere. One of her greatest pleasures was dressing up in beautiful long dresses; she dreamed of being Miss America one day.

Crime Reporting

William P Obptande Check Point Crime Reporting and Rates Response Write a 200- to 300-word response in which you address the following questions: What is the purpose of major crime-reporting programs? What makes a successful crime-reporting program in the United States? Programs generally report little detailed information about program expenditures and results. Consequently, it is difficult to hold programs accountable for performance. There is also a lack of information about which programs are effective in reducing crime, due to the small number of programs that are evaluated for effectiveness. In addition, even when information is available, it is not consistently used to modify program design and funding. There is a lack of coordination among the multiple state departments that administer crime prevention programs which results in duplication of effort and inefficiencies. Develop standardized review criteria which can be used to determine funding allocations for new and existing crime prevention programs. Require and fund well-designed impact evaluations that increase knowledge about the types of crime prevention programs which are effective, and therefore should be funded. Establish a state crime prevention office within an existing entity or new organization to develop a strategic plan to coordinate statewide crime prevention activities. How do crime rates relate to arrest rates and clearance rates? Is there a way to improve the correlation between crime rates, arrest rates, and clearance rates in the effort to combat criminal activity? *   Clearance rate is calculated by dividing the number of crimes that are â€Å"cleared† e. g. due to a charge being laid) by the total number of crimes recorded. These are used by various criminal justice groups as a measure of crimes solved by the police. Clearance rates can be very problematic for measuring the performance of police services and for comparing various police services. This is because a police force may employ a very different way of measuring clearance rates. For example, each police force may have a different method of recording when a â€Å"crime† has occurred and different criteria for determining when a crime has been â€Å"cleared. One police force may appear to have a much better clearance rate simply because of its calculation methodology. In System Conflict Theory, it is argued that clearance rates cause the police to focus on appearing to solve crimes (generating high clearance rate scores) rather than actually solving crimes. Further focus on clearance rates may result in effort being expended to attribute crimes (correctly or incorrectly) to a criminal, which may not result in retribution, compensation, re habilitation or deterrence.

British Airways Mission Statement

|Week 5 Assignment: Vision Paper | |British Airways: | |Mission and Vision Statements and Strategy | | | |Aaron Tejares | |HR587 | | 1. Introduction Vision – it tells about what the company wanted to become about 5-20 years in the future. It is the master plan about where the company will be; a sense of direction. Often it reflects the dream of the founder or leader. It must be simple and understandable that everyone in the organization can feel excited on the vision. Mission- It tells about what the company is doing or the company’s passion.It is how the company will get to its vision. It is a  what  versus a  how, and is very similar to a vision statement in that it has a future orientation but in a short-term. Strategy – It is the step by step plan of the company on how to achieve the vision. It looks inside the organization and outward at the competition and at the environment and business climate. 2. Statements Organization British Airways  (BA) is the  flag carrier  airline of the United Kingdom, based in  Waterside, near its main  hub  at  London Heathrow Airport.British Airways is the largest airline in the UK based on fleet size, international flights and international destinations and second largest measured by passengers carried, behind easyJet. The British Airways Board was established in 1971 to control the two nationalized airline corporations,  BOAC  and  BEA, and two smaller, regional airlines, Cambrian, from  Cardiff, and  Northeast Airlines, from  Newcastle upon Tyne. On 31 March 1974, all four companies were merged to form British Airways. (Retrieved from http://en. wikipedia. rg/wiki/British_Airways) Mission: British Airways is aiming to set new industry standards in customer service and innovation, deliver the best financial performance and evolve from being an airline to a world travel business with the flexibility to stretch its brand in new business areas. Vision: Our corporate re sponsibility vision is to become the world’s most responsible airline, and we have developed guiding principles that describe what we are doing to achieve this goal. Strategy: FOCUSED ON OUTSTANDING CUSTOMER SERVICE Meeting the rising expectations of our customers’ remains central to our strategy of transforming British Airways into the world’s leading global premium airline. Our investment in our staff, our fleet and our facilities are all about making sure we provide the very best in customer service. We want all of our customers to enjoy a premium service at every point of their journey, whenever and wherever they travel with us. † Global: What we offer will appeal to customers across the globe. Wherever we operate, individuals and business travelers alike will want to fly with us whenever they can.Premium: We will make sure all our customers enjoy a unique premium service whenever and wherever they come into contact with us. Our customers will recogniz e that the service we offer is worth paying that little bit more for. Airline: We will remain focused on aviation – moving people and cargo is our core business. We will develop new products and services to complement this. 3. Statement Validation a. From a theoretical standpoint, thoroughly explain the value of these statements to an organization. Vision statement is what the company wanted to be. In everything they do, it should be based on its vision.Vision is acting as the light at the end of the tunnel. Vision is not only about growing the company but also its impact in its community. Because a company depends on the people working as well as the customers, it is effective if the vision will affect its employees and customers. Having an effective vision will have the employees something to look forward to, and be motivated to achieve it. Mission statement is a declaration of an organization’s core purpose. It also must be simple for everyone to memorize it. It is the thing that needs to be done in order to achieve the vision.Mission statement needs to be easy to remember and it needs to provide actual direction. Just like the vision, it should also reflect how it will benefit the community and its employees. b. How can the vision, mission, and strategy drive change in the organization? These statements bind the organization for direction and motivation. Any change in the organization will have to coordinate with its vision and mission. It might be to improve the organization and achieve the vision quickly. It might also be because the leadership has change or the entire mission and vision have changed. . How can the vision, mission and strategy statements put limits on the organization when it comes to change? Vision, mission and strategy are what the company wanted to be and how to achieve it. Sometimes, there are better way to do things but is not the way the organization should do things. It limits the organization to change. An organizat ion cannot just change because they wanted to, or they think it will benefit the company. They must think first if it is align with the statements and if not, neglect the change and think of something else.

Antiphishing

Name: B. sreevidya Rno: 08491D5804 FINDIND & STOPING OF PHISHING ATTACKS THROUGH ONLINE ABSTRACT: Phishing is a new type of network attack where the attacker creates accurate copy of an existing web page to fool users ex submitting personal, financial, or password data to what they think is their service provider’s website. The concept is an anti-phishing algorithm, called the Link Guard, by utilizing the generic characteristics of the hyperlinks in phishing attacks. The link Guard algorithm is the concept for finding the phishing emails sent by the phisher to grasp the information of the end user.Link Guard is based on the careful analysis of the characteristics of phishing hyperlinks. Each end user is implemented with Link Guard algorithm. Existing System: 1) Detect and block the phishing Web sites in time: If we can detect the phishing Web sites in time, we then can block the sites and prevent phishing attacks. But it's difficult to find those phishing sites out in time . There are two methods for phishing site detection. a) The Web master of a legal Web site periodically scans the root DNS for suspicious sites. ) Since the phisher must duplicate the content of the target site, he must use tools to (automatically) download the Web pages from the target site. It is therefore possible to detect this kind of download at the Web server and trace back to the phisher. Drawbacks:-Many phishing attacks simply do not require a DNS name. For phishing download detection, clever phishers may easily write tools 2) Enhance the security of the web sites: The business Websites such as the Web sites of banks can take new methods to guarantee the security of users' personal information.There two method to enhance the security a) Using hardware devices: For example, a hand-held card reader b)Biometrics characteristic: e. g. voice, fingerprint, iris, etc. Drawbacks:-All these techniques need additional hardware and also will increase the cost. Therefore, it still need s time for these techniques to be widely adopted. Block the phishing e-mails by various spam filters: The phishers hide their identities when sending the spoofed e-mails, therefore, if anti-spam systems can determine whether an e-mail is sent by the announced sender the phishing attacks will be decreased dramatically.The techniques that preventing senders from counterfeiting their Send ID (e. g. SIDF of Microsoft) can defeat phishing attacks efficiently. SIDF is a combination of Microsoft's Caller ID for E-mail and the SPF (Sender Policy Framework). Both Caller ID and SPF check e-mail sender's domain name to verify if the e-mail is sent from a server that is authorized to send e-mails of that domain and from that to determine whether that e-mail use spoofed e-mail address. If it's faked, the Internet service provider can then determine that e-mail is a spam e-mail.The spoofed e-mails used by phishers are one type of spam e-mails. the spam filters can also be used to filter those phi shing e-mails. Spam filters are designed for general spam e-mails and may not very suitable for filtering phishing e-mails since they generally do not consider the specific characteristics of phishing attacks. 4) Install online anti-phishing software in user’s computers: Despite all the above efforts, it is still possible for the users to visit the spoofed Web sites. As a last defense, users can install anti-phishing tools in their computers.The anti-phishing tools in use today can be divided into two categories: blacklist/white list based and rule-based. a) When a user visits a Web site, the antiphishing tool searches the address of that site in a blacklist stored in the database. If the visited site is on the list, the anti-phishing tool then warns the users . They cannot prevent the attacks from the newly emerged (unknown) phishing sites. b) Uses certain rules in their software, and checks the security of a Web site according to these rules.Examples Spoof Guard and Trust W atch provide a toolbar in the browsers all the above defense methods are useful and complementary to each other, but none of them are perfect at the current stage. PROPOSED SYSTEM A. Classification of the hyperlinks in the phishing e-mails The hyperlinks used in the phishing e-mail into the following categories: 1) The hyperlink provides DNS domain names in the anchor text, but the destination DNS name in the visible link doesn't match that in the actual link. For instance, the following hyperlink: <a href= â€Å"http://www. profusenet. et/checksession. php†>https://secure. regionset. com/EBanking/logon/ </a> appears to be linked to secure. regionset. com, which is the portal of a bank, but it actually is linked to a phishing site www. profusenet. net. 2) Dotted decimal IP address is used directly in the URI or the anchor text instead of DNS name. For example. <a href= â€Å"http://61. 129. 33. 105/secured-site/www. skyfi. Com/ index. html? MfclSAPICommand=Sig nInFPP&UsingSSL= 1†³> SIGN IN </a> 3) The hyperlink is counterfeited maliciously by using certain encoding schemes.There are two cases: a) The link is formed by encoding alphabets into their corresponding ASCII codes. See below for such a hyperlink. <a href=†http://034%02E%0333%34%2E%311%39%355%2E%o340o31:%34%39%30%33/%6C/%69%6E%64%65%78%2E%68%74%6D†> www. citibank. com </a> While this link is seemed pointed www. citibank. com, it actually points to http://4. 34. 195. 41:34/l/index. htm. b) Special characters (e. g. (in the visible link) are used to fool the user to believe that the e-mail is from a trusted sender.For instance, the following link seems is linked to amazons, but it actually is linked to IP address 69. 10. 142. 34. http://www. amazon. com:[email  protected] 10. 142. 34. 4) The hyperlink does not provide destination information in its anchor text and uses DNS names in its URI. The DNS name in the URI usually is similar with a famous company or organization. For instance, the following link seems to be sent from PayPal, but it actually is not. Since paypal-cgi is actually registered by the phisher to let the users believe that it has something to do with paypal <a href= â€Å"http://www. aypal-cgi. us/webscr. php? Cmd=Login†> Click here to confirm your account </a> 5) The attackers utilize the vulnerabilities of the target Web site to redirect users to their phishing sites or to launch CSS (cross site scripting) attacks. For example, the following link <a href=†http://usa. visa. com/track/dyredirjsp? rDirl=http://200. 251. 251. 10/. verified/†> Click here <a> Once clicked, will redirect the user to the phishing site 200. 251. 251. 10 due to a vulnerability of usa. visa. com. B. LINK GUARD ALGORITHM:LinkGuard works by analyzing the differences between the visual link and the actual link. It also calculates the similarities of a URI with a known trusted site C. LI NK GUARD IMPLEMENTED CLIENT: It includes two parts: a whook. dll dynamic library and a LinkGuard executive. Whook is a dynamic link library; it is dynamically loaded into the address spaces of the executing processes by the operating system. Whook is responsible for collecting data, such as the called links and visual links, the user input URLs. LinkGuard is the key component of the implementation.It’s composed of 5 parts Comm: This collects the information of the input process, and sends these related information’s to the Analyzer. Database: Store the white list, blacklist, and the user input URLs. Analyzer: It is the key component of Link Guard, which implements the Link Guard algorithm; it uses data provided by Comm and Database, and sends the results to the Alert and Logger modules. Alerter: When receiving a warning message from Analyzer, it shows the related information to alert the users and send back the reactions of the user back to the Analyzer.Logger: Archive the history information, such as user events, alert information, for future use. Software And Hardware Specification HARDWARE REQUIREMENTS * Hard disk:20 GB and above * RAM:256 MB and above * Processor speed: 1. 6 GHz and above SOFTWARE REQUIREMENTS * Operating System: Windows 2000/XP * Documentation Tool:Ms word 2000 * Technology used : jsp,servlets,Apache Tomact 5. 5 * Database : Oracle XE

Interpersonal Communication, Pop culture vs. analysis, Benefits of Essay

Interpersonal Communication, Pop culture vs. analysis, Benefits of Marriage - Essay Example These benefits include having increased pay and more chances of promotion simply because of being married, much more likelihood of avoiding getting into trouble with the law especially criminal, behaviour and lastly enabling the man remain in great health than their single counterparts. When individuals are married according to the research by (Horn, Xu, Beam, Turkheimer & Emery, 2012), they show lower levels of psychological distress and antisocial behaviour and this causes positive changes and significantly reduces as well as protects against the negative effects on physical health. Married individuals are better adjusted to relationship as a result if having a shared environment similar to the relationship twins who share the same environment have. Risky behaviour engagement such as excessive alcohol intake, property damage and gang fighting among other criminal activities reduces significantly when the individuals get married. According to the research results, there was reduction of such risky behavioural engagements from a 25% to a 14% as the marriage continued to advance. Cigarette smoking for example reduced from 7 cigarettes to an average of 3 of them per day (Horn, Xu, Beam, Turkheimer & Emery, 2012). The overall wellbeing of married couples is higher than that of cohabiting or simple individuals. This is indicated by their general health. The example referred to in the article by (Ducharme & Kollar, 2012) is based on homosexual relationships before and after getting married. It is found that before marriage, the lesbians even though cohabiting were generally less happy and satisfied like they became once married which is the same trend with heterosexual couples. Another indication of the general wellbeing improving is based on the increase in finances once individuals became married. Apart from the finances coming from both parties hence increasing,

Underage Females Working in Brothels via Sex Trafficking Research Paper

Underage Females Working in Brothels via Sex Trafficking - Research Paper Example Underage Females Working in Brothels via Sex Trafficking The results are tragic because in most cases, the underage females that are working in brothels are victims of sex trafficking. They feel frustrated and worthless, seeing no prospect of escaping their wretched lives. Sad to say that even parents that are supposed to show love and protect their children, often contribute to the climate of permissiveness, because they claim that poverty led them to sell their children into prostitution. Widespread depravity and rampant barbarous pedophile cannot be controlled by law enforcement. However, influential personalities recognize the devastating effects of child prostitution by sex trafficking. In fact, nation leaders considered this as a barbarous crime. Thus, working alongside with government agencies, officials and legislative bodies, they are doing their earnest efforts to stop the problem. Yet, despite their noble intentions, sex trafficking of minors is still growing. How extensive is the problem of sex trafficking today? What leads to this horrific situation? According to Sex trafficking Fact Sheet, â€Å"sex trafficking is a modern-day form of slavery in which a commercial sex act is induced by force, fraud, or coercion, or in which the person induced to perform such an act is under the age of 18 years†. The Fact Sheet declares that considering sex trafficking as a serious violation of Federal law, Trafficking Victims Protection Act of 2000, or TVPA, is being ratified. TVPA defines ‘commercial sex act’ as any sex act on account of which anything of value is given to or received by any person. It also recognizes that sex traffickers customarily use psychological and physical coercion, such as making threats of serious harm to or physical restraint against any person, using any scheme, plan, or pattern intended to cause the victim to believe that failure to do the command action would result in serious harm. The Fact sheet enumerates the various types of sex trafficking. The victims are forced into different forms of commercial sexual exploitation such as prostitution, pornography, stripping, live-sex shows, mail-order brides, military prostitution and sex tourism. Sex trafficking operation usually takes place in a more underground systems such as closed-brothels that operate out of residential areas. It also can be found in a variety of public and private locations such as massage parlors, spas, and strip clubs. Additionally, Fact sheet specifies the common patterns of traffickers for luring the victims, such as, a promise of good job in other country, a false marriage proposal which turned into a bondage situation, parents willful intent of selling their children into sex trade, and others being kidnapped by the traffickers. Frequently, traffickers subject their victims to debt-bondage, the expenses incurred by their travel which include food and transport, thus they must pay the debt by their sex services. Traffickers will use various methods to condition their victims to perform sex acts, such as starvation, confinement, physical abuse as beatings, rape, gang rape, threats of violence to the victims and to their families, forced drug use, and the threat of staining their reputation by revealing to their friends and families friends their nature of work. What an awful situation these underage victims are facing! So far, trafficking is considered to be one of the leading

Precis for two articles or write a good topic you think Essay - 1

Precis for two articles or write a good topic you think - Essay Example In the developing world, scarcity of water is yet another way that depicts gender inequality. Women have to haul water from long arduous distances while menfolk drink and chat under shades. Moreover, most of their hard-earned money is spent on clinic visit to treat their boys who suffer from water borne diseases. Bringing clean water is important for transforming their lives as it would motivate them to focus on more productive work. Besides providing women with more time on income producing activities, it would also help girls to go to schools and have wider options for better life. Water problem is common to poor, including urban poor across the world. WaterAid, a UK based NGO has successfully transformed lives of the people in Konso. It has involved the villagers across Konso district in the WASH (water, sanitation and hygiene) project. They help install pumps and dig trenches etc. to lay pipeline and bring water from the river to the villages as well as harvest rain. Most importantly, villagers are trained in maintenance so that the project may continue when the NGO leaves the place after it has achieved its target of bringing clean water to the people. â€Å"Fresh water’ by Barbara Kingsolver reveals how the inhabitants of the same earth display starkly different lifestyle. While water is taken for granted in developed nations and wasted without concern for the future, for people sub-Saharan states, it is an unending search for clean water to survive. Water is life which is corroborated by human physiology which is made up of two-third water. Lack of awareness regarding conservation of environment, especially water has resulted in dramatic climate change. The changing pattern of rain has emerged as major concern: while some parts of the world are witnessing extreme drought situations, other regions experience flood, hurricane, rising sea levels, bursting levees. Water inequity has not only caused disparity across human population but its

Being Aware of Effective Leadership Research Paper

Being Aware of Effective Leadership - Research Paper Example However, even those theorists have not come up with conclusive evidence as to who is an effective leader. For example, trait theorists cannot explain how individuals with similar traits perform differently in different situations or an agreed set of traits that make up great leaders. This paper will try to discuss effective leadership using one of the great leaders in history; Bill Gates. The Microsoft Corporation was founded in 1975 by two young individuals Bill Gates and Paul Allen and has grown to be a giant in the industry. William H. Gates III was born in October 28, 1955 in Seattle Washington. He was the only son of William Gates II a well known and accomplished attorney. Since his early childhood gates was very intelligent and astonished with computers. His parents wanted him to pursue a law career but that was never to be as he was more interested in computers. He was enrolled in a public school but was later transferred to lakeside school since his parents wanted him to have a more challenging environment which matched his exceptional abilities. It was while there that Bill began his journey as an inventor and a great entrepreneur. He and his friend Paul Allen took time to study computer programming by themselves and began writing computer programs (Wallace, 1992). Gates was enrolled in Harvard University in 1973 where he continued pursuing his interest in computer programming. When an opportunity arose, he quit college to pursue his career. This came about through a cover story on popular electronics magazine which carried a cover story on a microcomputer, the Altair, made by the MITS firm in New Mexico. He and his colleague Allen offered to develop an interpreter for the program; Microsoft BASIC interpreter. In 1975 they founded the Microsoft Company which is now the largest personal computer software company (Gates, 1996). He became the chief executive officer, chief software architect, chairman and the largest individual shareholder until the year 2000 when he stepped down as the CEO but retained the chairmanship of the Board. He was recognized by the times magazine as one of the 100 people who most influenced the 20th century and one of the 100 most influential people of 2004, 2005 and 2006 (Wallace, 1992). In 1994, he was recognized as the CEO of the year by CEO magazine and in 2011, he was the fifth most powerful person in the world (Forbes, 2012). This is in addition to the numerous honorary degrees he has received from various universities for his exemplary work. Bill Gates has played a great role in driving Microsoft Corporation to where it is today. First, through his efforts and that of Allen they founded the company from scratch with their skills. He was involved in designing software which was the key task in the newly formed company. They started by developing the BASIC interpreter for MITS which allowed individuals to play games among other functions. He also began the idea of charging for the use of software. Tho ugh his idea was unpopular, he persisted and later it became the norm for software developers (Gates, 1996). Gates also developed the Microsoft Disk Operating System (MS-DOS) for IBM one of the computer giant companies but retained the right to license other manufacturers. Soon the operating system became the universal standard for personal computers. He was also involved in

The chemical element of Fe2+ Essay Example | Topics and Well Written Essays - 1000 words

The chemical element of Fe2+ - Essay Example Nanopure water and a factor of 4 with 1M HCl dilutes unknown measured mass. Recordings from voltmeter make it possible for the use of end-point calculation, and Fe2+ concentration in the unknown (2). The actual weight of ceric (IV) ammonium nitrate undergoes division by the molecular weight of the final volume of the solution to come up with Ce4+ concentration that is expected. Equation (1) and the table (1) numeric values are essential in the calculation of the Ce4+solution, expected to be 0.100M in concentration. 1M HCl preparation Since only 12M HCl is given, then nanopure water aids in preparing the 1M HCl by dilution. Notably, results from equation (2) evident the preparation of 1.00M, HCl concentration. Standardization titration Hereby, only two titrations that are slow is counted out of the three in the process. Data from the second titration is revealed in figure 1 and table 3.Volume is calculated using both equation (3) and (4) and first voltage derivative respectively. The slope of the voltage represents the value of the first derivative throughout the whole titration. Moreover, the end-point on titration graph coincides with the maximum point of the first derivative graph. Following this, it is easy and clear to find the end- product of titration. However, the end-point on the titration graph is the same as the maximum point on the first derivative graph. Following this, 19.1mL of Ce4+ in solution forms end-point, which is in red on the table and again represented by the red arrow on the graph 1.